How to cancel or delete signature requests
How to cancel a signature request
You can cancel an open (pending) signature request.
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Go to Digital Signature and open the signature request by clicking its title.
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Click the 3-dot icon, select Cancel and confirm.
The request is cancelled.
How to delete a signature request
Tip!
Do you only want to delete a recipient from the request? See How to remove recipients (only Signicat)Note!This is only possible before signing deadline.Go to Digital Signature and open the signature request by clicking its title.Select the recipient you want to remove.Click Remove recipientThe recipient is removed. Note! If you remove all recipients, the request is automatically cancelled..
Note!
Pending requests: Can't be deleted, but cancelled. Recipients will then no longer be able to sign.
Completed requests: Can only be deleted by the creator of a signature request or a system administrator. Other users can't delete (not even the system administrator).
Cancelled and expired requests: Can be deleted by anyone with read rights. Files in this request are deleted, too.
Only E-identitet: It's not possible to delete declined requests.
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Go to Digital Signature and open the signature request by clicking its title.
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Now click the 3-dot icon, select Delete and confirm.
The request is deleted and removed from the list.