How to edit a request after sending
Depending on your chosen provider, you have several editing options after sending.
Tip!
Do you want to send out reminders? Or do you want to cancel or delete the request? See here.
How to change the email address
-
Go to Digital Signature and open the signature request by clicking its title.
-
Click on the
menu next to the recipient.
-
Enter the new email and then click Save and send reminder.
The email will be sent immediately to the new email address.
How to add more recipients (only Signicat)
-
Go to Digital Signature and open the signature request by clicking its title.
-
Click Add recipient.
-
Add the email address, name and language of the email of the new recipient.
-
Select the authentication method for the new recipient. Read more about the various variants here.
-
Click Save and send request.
The document is sent immediately to the new recipient.
How to extend the signing deadline (only E-identitet)
-
Go to Digital Signature and open the signature request by clicking its title.
-
Click on Extend deadline at the bottom of the card.
-
Select the deadline and confirm by clicking Save.
The signing deadline will be extended. To inform the recipients, click on Send reminder. It is also possible to extend the deadline, even if it has already expired. You can extend with max 4 weeks after Deadline to sign (this is the date used as basis for the calculation).
How to remove recipients (only Signicat)
Note!
This is only possible before signing deadline.
-
Go to Digital Signature and open the signature request by clicking its title.
-
Select the recipient you want to remove.
-
Click Remove recipient
The recipient is removed.
Note!
If you remove all recipients, the request is automatically cancelled.
How to archive a signature request
When a signature request has been completed or expired, it may be appropriate to archive it so that it disappears from the default view of all active signature requests.
-
Go to Digital Signature and open the signature request by clicking its title.
- In the
menu at the top of the signature card, select Archive.
The request will be moved to a separate list. You can find it by selecting either “Archived only” or “All (active and archived)” in the Filter menu under Show.