How to create and send requests

You can send out secure and safe signature requests - with one or many files to one or many recipients. Once the all recipients have signed, you'll be notified (via email if you're not logged in, or via the bell in the top menu if you're logged in).

Note!
We recommend saving the signed requests either on the related contract card or in a dedicated folder. Do not keep them only on the signature card.

  1. Go to Files - Digital Signature - + Add.
    - or -
    Open the card containing the file that shall be signed, in editing mode. Find the file that shall be signed and click Sign file in the kebab menu.

  2. Enter a Title. It isn't displayed on the request.

  3. Add all documents that shall be signed - from CC5 via Select files and from e.g. your PC via Upload files.

  4. Select the recipients. For more information about the various possibilities and fields read Signature card.

  5. Per default, electronic ID (available for Norway, Sweden, Denmark and Finland) is used as authentication method. But you can also select Handwritten authentication in case a recipient doesn't have an electronic ID, if preferred in combination with SMS Verification by ticking the respective check boxes.

    Note! 
    Egreement only: SMS-verification is available in combination with Bank-ID and Handwritten signature, and the code must be entered before opening the documents.
    Signicat only: SMS-verification is only available in combination with Handwritten signature, and the code is required before signing.

  6. You can add a message to the recipient under Message to recipient. This message is added to the email and as additional information when opening the request.

  7. Add a deadline for the request.

  8. Send the request.

The request is sent to the various recipients via email. The email contains a link to the file(s) that must be signed.